 | | William Patterson joined MAC Source in 2000, after attending the School of Information Studies and Technology at Syracuse University. He began his career as a Network Administrator, before being promoted to Operations Manager in 2005, and Director of Technical Services in 2009. As Director of Technical Services, William oversees the Customer Service, Engineering and IT departments, as well as plays a role in evaluating current and future partnerships. William holds certifications from Adtran, Avaya, Juniper and Microsoft, including an Avaya Certified Expert (ACE) in IP Telephony and SIP. William currently resides in Liverpool, NY, with his wife, Danielle, and their three daughters. |