Extending Satisfaction Long After the Sale

In a support nightmare that is unfortunately all-too-common, telecommunications suppliers can sometimes appear to vanish once the sale is closed and the check has cleared.

MAC Source is a renowned service organization that remains committed to you long after the sale. We do not push products in order to accomplish our own agenda. Rather, we provide our clients with end-to-end solutions as a single source solution and support provider throughout the lifespan of your solution lease or purchase.

We specialize in the design, installation and service needs that fit your business and your budget. Those solutions include:

• 24-hour service and support
• Remote and onsite technical support
• Daily remote polling
• Automated alarm notification
• Complete installation and training
• Remote software upgrades
• System updates
• General maintenance
• A comprehensive inventory of immediately available parts

 Our results: 100% satisfaction for each and every customer. It’s not our goal, but rather our creed.